Privacy Policy
Last Updated: October 9, 2025
1. Introduction
Welcome to LingoPool. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our Duolingo family sharing subscription service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address)
- Payment information (processed securely through our payment providers)
- Duolingo account information (email address for family plan invitation)
- Communication preferences
3. How We Use Your Information
We use the information we collect to:
- Provide and manage your family sharing subscription service
- Process your payments and prevent fraud
- Send you service-related communications
- Invite you to the Duolingo family plan
- Respond to your inquiries and provide customer support
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With Duolingo: We share your email address with Duolingo to add you to the family plan
- With Payment Processors: To process your subscription payments securely
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Learning Progress
Your Duolingo learning progress, streak records, and achievements remain completely separate and private to your individual Duolingo account. We do not have access to your learning data.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our website or social media channels.